At Your Home Service, we're dedicated to providing top-notch plumbing, sewer, drain cleaning, and pipe descaling services to our valued customers in Santa Fe Springs, CA, and the surrounding areas. We understand you might have questions, so we've compiled a list of frequently asked questions to help you better understand our services.
General Plumbing Services
What kind of plumbing services does Your Home Service offer?
Your Home Service offers a comprehensive range of plumbing services, including but not limited to:
- Leak detection and repair
- Fixture installation and repair (faucets, toilets, sinks, showers)
- Water heater repair and installation (tank and tankless)
- Garbage disposal repair and replacement
- Pipe repair and replacement
- Water pressure issues
- Emergency plumbing services
Are your plumbers licensed and insured?
Absolutely! All of our plumbers are fully licensed, bonded, and insured professionals. You can rest assured that you're receiving service from qualified and protected experts.
Do you offer emergency plumbing services?
Yes, we understand that plumbing emergencies can happen at any time. We offer emergency plumbing services to address urgent issues promptly. Please call our main line for immediate assistance.
Rooter Services
What exactly are "rooter services"?
"Rooter services" typically refer to specialized drain and sewer cleaning techniques that use mechanical rotating blades (often called "rooters" or "snakes") to cut through and remove obstructions like tree roots, grease buildup, and other debris that are blocking your pipes.
How do I know if I need rooter services?
Common signs that you might need rooter services include:
- Slow drains in multiple fixtures
- Frequent clogs
- Gurgling noises coming from drains or toilets
- Toilets that don't flush completely
- Foul odors coming from drains
- Water backing up into sinks, tubs, or showers
Can tree roots really damage my sewer line?
Yes, tree roots are a very common and destructive problem for sewer lines. They seek out moisture and nutrients, often infiltrating tiny cracks or loose joints in pipes, and then grow, expand, and create significant blockages and damage.
Sewer & Drain Cleaning Services
What's the difference between drain cleaning and sewer cleaning?
Drain cleaning typically addresses clogs within the smaller pipes of your home (e.g., sink drains, shower drains). Sewer cleaning focuses on the main sewer line that connects your home's plumbing system to the municipal sewer system or septic tank. Blockages in the main sewer line can affect all of your home's drains.
What methods do you use for sewer and drain cleaning?
We utilize various effective methods for sewer and drain cleaning, including:
- Snaking/Augering: Mechanical removal of clogs.
- Hydro Jetting: High-pressure water streams to thoroughly clean the inside of pipes, removing grease, scale, roots, and other debris.
- Video Camera Inspection: To pinpoint the exact location and nature of the blockage without invasive digging.
How often should I have my drains or sewer line professionally cleaned?
The frequency depends on several factors, including the age of your plumbing system, the presence of trees on your property, and your household's usage habits. As a general guideline, annual or bi-annual professional cleaning can help prevent major issues. If you experience recurring clogs, more frequent cleaning may be necessary.
Pipe Descaling Services
What is pipe descaling?
Pipe descaling is a specialized cleaning process that removes mineral buildup (scale), rust, corrosion, and other accumulated debris from the interior walls of pipes, especially older cast iron or galvanized pipes. This buildup can significantly reduce water flow and contribute to clogs.
Why is pipe descaling important?
Descaling is important because:
- It restores the original diameter of the pipe, improving water flow and pressure.
- It helps prevent recurring clogs caused by rough pipe surfaces.
- It can extend the lifespan of your plumbing system by reducing internal corrosion.
- It can eliminate foul odors originating from buildup in the pipes.
How do you perform pipe descaling?
We typically perform pipe descaling using specialized equipment, often involving rotary tools with abrasive heads that are inserted into the pipe to scour away the buildup without damaging the pipe itself. This process is often followed by hydro jetting to flush out the loosened debris.
Scheduling & Service
How can I schedule an appointment with Your Home Service?
You can schedule an appointment by calling us directly at (562) 579-3226 or by filling out the contact form on our website at www.yourhomeservice.com.
Do you offer free estimates?
We offer upfront and transparent pricing. For specific service inquiries, we can discuss our diagnostic fees or provide estimates after a thorough assessment of the issue. Please contact us to discuss your specific needs.
What areas do you serve?
Your Home Service proudly serves Santa Fe Springs, CA, and the surrounding communities. Please contact us to confirm if your location is within our service area.